Exchange and Learning for Adult Social workers: Training ICT Competences

Sintesi in Italiano

“ELASTIC” è un progetto che si pone l’obiettivo di incrementare le competenze e capacità digitali dei professionistiche lavorano nel campo dell’educazione e della inclusione sociale di adulti in che vivono in condizioni di vulnerabilità estrema (senza dimora, migranti, richiedenti asilo, rifugiati, etc.). Il progetto prevede un corso integrato di scambi di esperienze e pratiche tra le organizzazioni dei partner europei European, così come occasioni di formazione e viaggi di conoscenza e scambio


Descrizione in Inglese

We think this name (E.L.A.S.T.I.C.) symbolizes the ability of change, the need for adjustment and trying new forms and working solutions, particularly important for the difficult role of social workers and welfare organizations

In recent years, social work with adults in extreme vulnerability has changed its priorities due to:
• Increasing diversity of interventions and types of end user (new immigration, poverty and types of drug addiction, etc.)
• Increasing diversity of professionals involved in the social service system (teachers, instructors, psychologists, psychiatrists, street workers, consultants, health workers, educators, facilitators, mediators, etc.)
This has led to 2 consequences for social workers:
• Individual work with end users is becoming more complex due to language barriers, cultural misunderstandings, difficulties in appraising new needs, inability to match old answers to new demands;
• Work within organisations, both inside single work teams, and among different teams within the same service system, is unable to ensure the complementarity and effectiveness of the entire intervention. Different professionals have often very different methodologies, languages and timescales

The aim of the project is to increase digital skills of professionals working in the field of education and social inclusion of adults in extreme vulnerability situations (e.g. homeless, migrant, asylum seekers, refugees, etc.). The project plans an integrated course of experiences and practices exchange among European partner organizations, as well as a workers’ mobility and training program

Strategic partnership with 10 organizations:
OPEN GROUP: Open Group (OG) is a social organization based in Italy;
ASP Città di Bologna: public company for social welfare and personal care of the Municipality of Bologna, based in Italy;
Społeczna Akademia Nauk – SAN (University of Social Sciences): one of the leading private universities in Poland;
Czech Streetwork Association – CAS has been working in the field of street/outreach in Czech Republic;
FEANTSA: the European Federation of National Organisations working with the Homeless based in Brussels;
DOCUMENTA: no profit organization based in Spain
fio.PSD is a democratic, non-profit association that pursues social solidarity and inclusion based in Italy;
EAPN Cantabria: network against poverty and social exclusion based in Spain,
DIESIS: network for the support of the development of the social economy based in Brussels;
Polish Migration Forum Foundation – PFM Organization involved in initiatives of information and education based in Poland.


ELASTIC will last 24 months, 5 transnational meetings are scheduled, 2 of which being virtual
Those staff meetings will help information flows, coordination and exchange among partners, ongoing evaluation and administrative verifications.
Moreover, 3 training events are scheduled, each one focused on different aspects of ITC tools and how to use it for social workers and their organizations. During those meetings, participants will also visit the hosting organizations, so that training moments and exchange of good practices will be combined, sparing time and money.


Complete collaboration and exchange among partners will be always the core of the methodology:
ELASTIC will use digital communication tools, such as skype, a facebook group, sharing systems like google drive, calendar, etc. under the supervision of the leader partner.
This fast communication system will help each partner to complete its own task. Ongoing evaluation will be carried on digitally, to verify what has been apprehended and exchanged.

Results and impact envisaged:

The project will identify innovative and technological solutions (ICT) to facilitate:
• Teamwork and collective creation of social knowledge;
• Communication among professionals and among organizations;
• Information flows between formal and informal participants, etc.

In short, the project will identify new practices, develop new skills and try new instruments to enhance the effectiveness of local welfare and community services addressed to adult population at risk of marginalization and exclusion as well as give new tools to social workers to produce digital documentation to be used both in their work with end users and to spread their organizations competences.

Longer term benefits:

Throughout the project all significant competences, instruments and practices that will emerge as useful to our aim will be collected and elaborated. The dissemination part of ELASTIC aims to spread and reinforce them, the drafting of a Guide for the correct use of ICT in the social work with vulnerable adults, the subsequent spread of it through local, national and international networks and the organization of a final event through which project results and development prospects will be presented to a wide public will boost ELASTIC’s long term benefits.



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